01Introduction
Lessons With Tobi & Friends ("we," "our," "us") is committed to protecting the privacy and security of personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services, including SMS or text messaging.
If you do not agree with this Privacy Policy, please discontinue use of our services.
02Contact Information
03Information We Collect
Information you provide
- Name
- Email address
- Phone number
- Student's grade level and school of interest
- Payment or billing details, if applicable
- Program inquiries or service requests
- SMS opt-in or consent information
Automatically collected information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and analytics data
SMS / text messaging information
- Phone number
- Message logs (date, time, delivery status)
- Opt-in and opt-out preferences
We do not sell or share phone numbers or SMS consent for marketing purposes.
04How We Use Your Information
- Provide services, including tutoring, admissions essay coaching, and academic enrichment
- Communicate and respond to inquiries
- Manage scheduling and billing
- Send updates and service-related messages
- Send SMS messages, with consent
- Improve our website and services
- Maintain security
- Comply with legal obligations
05SMS / Text Messaging Policy
By opting in, you agree to receive messages such as session reminders, scheduling updates, account notifications, and customer support messages.
Message frequency may vary. Standard carrier rates may apply.
Opt-out instructions
You can opt out at any time by replying STOP, replying HELP for assistance, emailing [email protected], or calling (415) 261-7176.
After opting out, you will receive one final confirmation message.
We do not share SMS data with third parties for marketing.
Carrier disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
06How We Share Information
We may share information with service providers, such as payment processors, CRM tools, hosting, and SMS platforms, and with legal authorities when required by law.
We do not sell personal data.
07Non-Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share data with subcontractors, such as CRM or SMS providers, strictly to operate our services. SMS opt-in data and consent will never be shared externally.
08Data Storage & Security
We use reasonable safeguards to protect your data. However, no system is completely secure.
09Data Retention
We retain data only as long as necessary to provide services, maintain records, and comply with legal obligations.
You may request deletion, subject to legal limitations.
10Your Rights
Depending on your location, you may have the right to access your data, correct your data, request deletion, withdraw consent (including SMS), and ask how your data is used.
Contact: [email protected] | (415) 261-7176
11Cookies & Tracking
We may use cookies and analytics tools. You can disable cookies in your browser, though some features may not work as intended.
12Third-Party Links
We are not responsible for third-party websites. Please review their policies before sharing data.
13Children's Privacy
We do not knowingly collect data from children under 13 without parental consent.
14Changes to This Policy
We may update this policy from time to time. Updates will be posted with a revised "Last Updated" date.
15Contact Us
Lessons With Tobi & Friends
Email: [email protected]
Phone: (415) 261-7176
Address: Bolinas, California